The “Association Organization Team” is key to reaching out to Associations who will then communicate with their members who will then communicate with their guests.The team will be responsible for the following items, included but not limited to:
- Establish contacts with all industry associations.
- Provide communications to association contacts to get word out to members and for display on Association websites.
- Make Associations’ industry and travel partners aware of Book Direct similar to our work on unregulated short term rentals.
- Make available Book Direct PAII videos: access direct, not just thru YouTube
- Make sure all associations communicate the 2/6/19 National Book Direct Day to their members.
- Reference PABBI Short Term Rental info packet for ideas on innkeeper education
- Send book direct buttons and rack cards to inns
- Innkeeper education that the Book Direct movement is VITAL for all innkeepers, whether they use an OTA or not!
- Encourage all Associations to include Book Direct movement on their association home page. Ex: Add a banner, etc.
- Define a talking list of bullet points’ for innkeepers about the Book Direct movement to keep it simple!
- Provide sound bites / elevator speech that innkeepers can share with their guests.
- Educate innkeepers on rate parity and how to develop special rates/types (CABBI)
Volunteers
Team Leader: Kris Ullmer, PAII
- Karen Baker, Baker’s Bed and Breakfast
- Trish Schechtman, The Inn at Tusculum Farm
- Mary Pellegrini, Old Parkdale Inn
- Robert Wolfe, Addy’s Villas
- Helen Kerwin, Country Woods Inn
- Cathy Hartmann, Villa D’Citta
- Kerri Thiel, Wisconsin Bed and Breakfast Association
- Sue Westenhaver, Inn at Harbour Ridge Bed and Breakfast
- Kerri Thiel, Wisconsin Bed & Breakfast Association
- Kevin Claus, Cedar Grove Lodging and Events
- Robert Griffith, El Morocco Inn & Day Spa
- John Rolsen, Garth Mansion
- Michael Fiori, New Brunswick Bed & Breakfast and Inn Association
- Susan Lemon, Ashland Bed & Breakfast Network
Association discussions began in August 2019 in an effort to identify ways to help associations that have found themselves struggling in today’s online environment. The associations, and their representatives listed below have been participating in these discussions, follow-up educational webinars, and ongoing discussions sponsored by PAII and AIHP. Both State and Regional Associations are represented in these discussions, with the State Association representation consisting of ¾ of all the State Bed and Breakfasts still in operation today.
- African American Association of Innkeepers International (Monica Edwards)
- Anchorage Alaska Bed & Breakfast Association (Caroline Valentine, Mary Rydesky)
- Asheville Bed & Breakfast Association (Glenda Cahill)
- Bed & Breakfast Association of Mississippi (Ronald Fry)
- Bed and Breakfast Association of Tennessee (Bob Price, Jean Cowell, Janice Haynes, Tifton Haynes, Mike Kopec)
- Bed & Breakfast Association of Virginia (Kathryn Bundy, Dan Ingraham, Cathy Archer-Miller, Donna Olney Kohler, Pete Holladay)
- Bed & Breakfast Innkeepers of Colorado (Sallie Clark)
- Bed and Breakfast Inns of Missouri (John Rolsen, Sue Westenhaver)
- California Association of Boutique & Breakfast Inns (Jenn Iliff, Don Martine)
- Desert Hot Springs Hoteliers Association (Robert Griffith)
- Florida Inns Chapter of Florida Restaurant & Lodging Association (Nicole Chapman)
- HospitalityMaine (Steve Hewins)
- Hudson Valley Lodging Association (John Finneran, Diane DiNapoli)
- Illinois Bed & Breakfast Association (Sandy Timmermann,Pam Kowalewski, Joe Hauser)
- Indiana Bed and Breakfast Association (George Naftzger)
- Kansas Bed and Breakfast Association (Christine Wildy)
- Michigan Bed and Breakfast Association (Linda Singer, Sandy White )
- Minnesota Bed and Breakfast Association (Brenda Pearson)
- Natchez Bed & Breakfast Association (Ronald Fry)
- New Mexico Bed & Breakfast Association (Steve Hiatt)
- North Carolina Bed and Breakfast Inns (Monica Edwards, Kristi Dement)
- Pennsylvania Association of Bed and Breakfast Inns (Rose Mape, Nancy Noll)
- St. Augustine Historic Inns (Martha Nighswonger)
- Texas Bed & Breakfast Association (Deb Morelock, Tammy Doriot, Magen Desnoyers, Wendy Huggins)
Completed Items
September 27, 2019
Watch Webinar Recording: Maximizing Google My Business for Associations
Learn how Associations can establish, track and promote using Google My Business (GMB) tools that haven’t always been available in the past. This session will walk association leaders’ step by step through how to properly create a GMB listing for their Association, how to use features of GMB and how to accurately track visitors from this listing vs. Free Organic Listings. https://vimeo.com/362870162/4a4228d99d
September 16, 2019
Reference Article: Bed and Breakfast Associations: Meeting Re-cap and Next Steps
August 30, 2019
Reference Article: Is the Importance of Bed and Breakfast Associations Fading?
Pending Items (in process)
- Administrative Duties vs. Volunteer duties – How do associations with Admins use those admins, etc. expected salary, hours worked, etc.
Owner: Pat McCauley to coordinate Meeting and Speakers – Watch for invitation to attend.
- Advocacy and Educational Associations Vs. Marketing Organizations – Advantages, challenges, etc. Should marketing organizations be advertising # of rooms vs. # of properties into this discussion.
Owner: Pat McCauley to coordinate Meeting and Speakers – Watch for invitation to attend.
- Blogging / Social Media Campaigns – Best Blogging practices for “People also Ask” and results in news mobile for associations that do provide content marketing.
Owners: Annie Buck and Heather Turner
- Affordable / Proven Association Member Room Inventory Solution – What services are available for associations to share member inventory on their existing websites, and also appear in Google Local, Travel, and Knowledge Graph results offering a way to compete with the OTAs?
Owners: Rob Fulton, Kris Ullmer, Lisa Kolb
- House Committee Data Gathering: See this blog post regarding how you can help gather the information for presentation to congress: https://www.bookdirect.education/blog/2019/10/big-tech-small-business-impact-book-direct-congressional-house-committee-representation
Owners: Robin Stauffer, Lisa Kolb
Pending Items (awaiting owners)
- Gift Certificate Successes: The advantages of Gift Certificate Programs – – The owner for this topic will schedule a discussion for associations that successfully use GC programs, who do they use, what is the overhead, what is kept for the organization, etc.
- Loyalty Programs: The owner for this topic will schedule a discussion for any associations or individuals that are providing Loyalty programs, and would be interested in sharing their knowledge.
- Expanding B&B Associations to Non-Brand Hotels
- Top Successful Newsletter Campaigns and Outreach: The owner for this topic will schedule a discussion with all other associations that does newsletters to hold a discussion on who, what, where, when, why and how and share expected success rates.
- Marketing Synergy with other Businesses: The owner for this topic will schedule a discussion with all other associations that work with nearby businesses documenting the who, what, where, when, why and how and share expected success rates.